Privacy Policy
This privacy policy (“Policy”) relates to the manner EMCOS FOOD PRODUCTS (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy. We are committed to ensuring that your privacy is protected in accordance with applicable laws and
regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.
EMCOS FOOD PRODUCTS may change this Policy periodically and we urge you to check this page for
the latest version of the Policy in order to keep yourself updated.
What data is being collected.?
We may collect the following information from you:
- Name
- Contact information including address and email address
- Demographic information or, preferences or interests
- Personal Data or Other information relevant/ required for providing the goods or services to you
- The meaning of Personal Data will be as defined under relevant Indian laws
Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines
What we do with the data we gather
We require this data to provide you with the goods or services offered by us including but not limited, for
the below set out purposes:
- Internal record keeping.
- For improving our products or services.
- For providing updates to you regarding our products or services including any special offers.
- To communicate information to you
For internal training and quality assurance purposes
Who do we share your data with
We may share your information or data with:
- Third parties including our service providers in order to facilitate the provisions of goods or
services to you, carry out your requests, respond to your queries, fulfil your orders or for other
operational and business reasons. - With our group companies (to the extent relevant)
Our auditors or advisors to the extent required by them for performing their services - Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal
obligations or compliance requirements.
How we use cookies
We use “cookies” to collect information and to better understand customer behavior. You can instruct
your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not
accept cookies, you may not be able to avail our goods or services to the full extent. We do not control
the use of cookies by third parties. The third party service providers have their own privacy policies
addressing how they use such information.
Your rights relating to your data
Right to Review – You can review the data provided by you and can request us to correct or amend such
data (to the extent feasible, as determined by us). That said, we will not be responsible for the
authenticity of the data or information provided by you.
Withdrawal of your Consent– You can choose not to provide your data, at any time while availing our
goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID:
hanamantha73777@gmail.comIn the event you choose to not provide or later withdraw your consent, we
may not be able to provide you our services or goods.Please note that these rights are subject to our
compliance with applicable laws.
How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you;
and (ii) as permitted under applicable law, we may also retain your data or information even after you
terminate the business relationship with us. However, we will process such information or data in
accordance with applicable laws and this Policy.
Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and
security of your information and data.
Queries/ Grievance Officer
For any queries, questions or grievances about this Policy, please contact us using the contact
information provided on this website.
Shipping Policy
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-4 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
EMCOS FOOD PRODUCTS is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-4 Days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +91-7795714729 or help@emcosfood.com.